Privacy policy

VALENNOR — PRIVACY POLICY

Last updated: 2026

This Privacy Policy explains how Valennor collects, uses, and protects your personal information when you visit or make a purchase from our website.

Information We Collect

When you place an order or interact with our website, we may collect the following information:

• Name
• Billing and shipping address
• Email address
• Phone number
• Payment information (processed securely by payment providers)
• Device and browser information

Payment details are processed securely by our payment providers. Valennor does not store full payment card numbers.

How We Use Your Information

We use your personal information to:

• Process and deliver orders
• Communicate with customers about orders
• Provide customer support
• Improve our website and services
• Prevent fraud and maintain security

Third-Party Services

We work with trusted third-party providers such as:

• Shopify (our ecommerce platform)
• Payment processors
• Shipping carriers
• Analytics providers

These services process data only as necessary to operate our store.

Cookies

Our website uses cookies to improve functionality and analyse website performance. You may disable cookies through your browser settings.

Data Security

We use industry-standard security measures and SSL encryption to protect personal information.

Your Rights

Depending on your location, you may have the right to access, correct, or request deletion of your personal data.

To exercise these rights, please contact us at Support@valennor.com.

Contact

Valennor
Ina Boudier-Bakkerstraat 1
2624 NX Delft
Netherlands

Email: Support@valennor.com
Phone: +31 6 40598785